Where do you ship?We ship to addresses in the United States. We do not have a store or pickup counter.How long does delivery take?Orders are processed in 1–3 businesses days (up to 5 in peak periods). Delivery after that is typically 2–8 days for items fulfilled from U.S. inventory, or about 8–15 days when the item ships from overseas. The window on the product page is an estimate, not a guaranteed date.How do I track my order?When the package ships, we email a tracking number to the address used at checkout. Tracking can take 24–48 hours to update.Can I change my address after I order?Only if the order has not been processed or shipped. Email us right away with your order number and the new address. After it ships, the address cannot be changed.Do you offer store pickup?No. LimeHaul is online only. Every order is delivered to the shipping address on the checkout.Why was my order split into more than one package?Some items ship from different fulfillment partners. You may receive more than one tracking number.

How do I contact you?Email limehaul.support@gmail.com with your order number. We aim to reply within 1–2 business days.What if my item arrives damaged or wrong?Write to us within 30 days of delivery and attach photos (or a short video if it does not work). We will replace or refund when the item is damaged, defective, missing or incorrect.Can I return an item because I changed my mind?Usually no. Products ship from fulfillment partners, so change-of-mind returns are reviewed case by case and are not guaranteed. Contact us before sending anything back.How do refunds work?Approved refunds go to the original payment method. It can take several business days to show on your statement after we issue the refund.Can I cancel my order?Yes, if you ask before the order is processed or shipped. After it ships, use the return process above.Do you have a phone number or live chat?Not at this time. Email is the best way to reach us.